UEFA SLO Handbook 2011 Edition
Under Article 35 of the UEFA Club Licensing and Financial Fair Play Regulations, clubs across Europe are required to appoint a supporter liaison officer (SLO) to ensure proper and constructive discourse between them and their fans.
The introduction of this licensing requirement constitutes a landmark in club-supporter relations and emphasises the importance attached to dialogue and communication between clubs and fans.
Article 35 is the result of detailed talks between UEFA and Supporters Direct Europe. Supporters and national associations were informed about the project and asked for their feedback, which has been integrated into this handbook.