January was a busy month for the Andorran Football Federation (FAF) licensing department, who organised two meetings for the clubs applying for a UEFA license. The meetings aimed to provide the applicant clubs with documents necessary for implementing the SLO project (duties, responsibilities and resources designed to help SLOs when dealing with supporters) as well as introduce the role of the disability access officer (DAO) and the resources produced by our partners at the C
The UEFA Executive Committee approved the 2015–18 UEFA Club Licensing and Financial Fair Play Regulations at its recent meeting in Prague. One requirement of the updated regulations, which are effective from 1 July 2015, is for clubs to have a nominated disability access officer (DAO). According to the regulations the DAO will be a club appointee and help clubs to meet the needs and demands of disabled supporters, who are often excluded and not taken into account in the deliv
In a previous article about the disability access officer (DAO) we underlined the importance of the role in the improvement of the holistic relationship of a club with its supporters, as disabled supporters are a different segment of the fan base with different demands and requirements that need to be understood and met. In Germany, DAOs from 25 Bundesliga and Bundesliga 2 clubs recently gathered for their annual plenary organised by the German Football League (DFL), at which
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